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Wine, spirits & tobacco

WS24042 - Vendedor duty free - Victorynk - Guadalajara, Mexico - Apply here

Nivel de estudios: Preparatoria.
Experiencia en:
• Técnicas de atención al cliente.
• Calidad en el servicio.
• Gusto por las ventas.
• Manejo de objeciones.
• Productos Premium (Preferente en Vinos y Licores).
• INGLÉS (Básico-Avanzado)

Funciones:
• Conocer las características de cada uno de los productos.
• Mantener en buen estado y en la ubicación correcta el producto.
• Impulsar la venta de los productos con el cliente resaltando sus bondades.
• Realizar informes de actividades ejecutadas en su zona o área de trabajo.
• Apoyar a la empresa en la ejecución de proyectos y actividades a desarrollar.
• Reportar cualquier faltante a su supervisor o jefe inmediato.
• Ofrecer degustación de nuestros productos para comprobar ante el cliente lo que ofrece el producto.
• Realizar el inventario de los productos y de faltantes al inicio y final del turno y solicitar al supervisor los productos que hagan falta, así como reportar los robos o tentativas de robos de clientes, compañeros o cualquier persona.
• Alcanzar las metas durante cada mes.
• Asistir a todos los programas de capacitación por parte de la empresa.
• Entregar de forma oportuna los reportes requeridos, así como participar de forma activa en las estrategias de mejora para la empresa.

Horario: 6 días a la semana jornada de 8 horas con 1 hora de comida (Tanto el horario como el día de descanso podrán ser variables)

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WS24041 - Senior Account Manager, Travel Retail - Moët Hennessy Asia Pacific - Hong Kong - Apply here

Moët Hennessy Travel Retail aims at making our commercial organization agile and efficient to deliver on our promises to shaping change, cultural and operational transformation. Our vision is to lead the future of luxury wines and spirits from nature to communities. Our company success will be created by pioneering people with passion for crafting experiences and turning challenges into opportunities to innovate.

Moet Hennessy Travel Retail works in close relationship with its Duty Free customers to deliver unique brand experience in biggest Airports and Cruises Lines across the world. In this highly dynamic environment, our team is dedicated to share and promote with passion the excellence of our Wines & Spirits portfolio. We are looking for a driven, customer-focused and results-oriented Account Manager to join our team.

Reporting to the Business Development Director, you will develop the distribution and profitability of selected Travel Retail Operators in Taiwan, Hong Kong and Hainan region. You will be responsible for building partnerships with key regional managers and local senior management, ensuring that commercial and marketing strategy is in line with sales targets. In addition, you will lead, coach and develop a team of Retail manager, Supervisors and Sales Ambassadors to maximize the presence, visibility and value of MH portfolio in key airports.

FINANCE

  • Accountable for the business results (volumes, distribution, pricing, FTT/A&P expenses, Profit Contribution) and brands’ equity for all airport operators, airlines, along with other downtown stores and cruise line wholesalers

  • Achieve agreed profit targets in a healthy P&L, while fostering the MH Portfolio brands’ equity, awareness and desirability through the proactive and innovative management of allocated resources

  • Responsible for Budgeting, Forecast, as well as Monthly Reporting (R&O, monthly sell-out, key customer performance)

  • Optimize FTT/A&P budget, monitor and control spending/ expenses to maintain profitability

SALES & MARKETING

  • Lead in the annual Joint Business Plan (JBP) negotiations for the entire market

  • Drive commercial negotiations at local level to maximize all business aspects (space & location, distribution, promotions and more) of fully owned customer channels and total business drivers

  • Lead Business Review with regional and local customers

  • Review monthly sell-out / Sell-in analysis, ensure strategies are consistent in local markets

  • Manage shipment plans, ensure alignment with sell-out and marketing activities by market / customer to ensure sustainable growth, flawless retail execution and better accuracy of supply chain flows

  • Continuously look for, and assess, business opportunities within the region (new brands listing, distribution, Permanent Merchandising space expansion)

  • Responsible for the implementation and excellent execution of the JBP and Brand Plan by operator (sales/activation / promo plans)

RETAIL EXCELLENCE

  • Manage Retail Manager/Supervisor and ensure they have a clear guidance on priorities and goals to achieve sell-out targets (stock, distribution, merchandizing)

  • Ensure retail staff is trained regularly/ fully up to speed on brands specifics

  • Propose recommendations and share insights with analysis of market/ industry information such as market size, distribution pricing, launch results and ranking

  • Monitor and communicate on competitors’ activities and price positioning

  • Develop and share best practices with the Organisation, report business results/achievements

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WS16041 - Key Account Manager - PMI - Kuala Lumpur, Malaysia - Apply here

As the Manager of Customer Development representing our Duty-Free team for South East Asia region, you will build and maintain positive relationship with Duty-Free corporate customers by developing & performing strategies to improve revenue growth through Channel development, Portfolio Mix optimization, Commercial programme initiatives and Pricing strategies setup.

Your ‘day to day’

• Develop a product portfolio strategy based on market dynamics (consumer demand, competitive actions...etc.), lead terms negotiation with customers and all collaborators to ensure the deployment as of the agreed plans.

• Exploration of new opportunities to drive business in untapped territories, prospects new locations and touchpoints in line with global channel development strategy and business priorities, builds business case for assessing future business growth potential.

• Develop understanding of market trends, pre-empt competitors move and category development; capture, analyze and propose action plan based on consumer transaction.

• Provide inputs to refine, enrich and validate a local pricing approach based on local and regional business dynamics (benchmarking against domestic pricing, local portfolio, consumer demand, competition, etc.); including recommendation for RSP and DSP and share it for approval of company’s Pricing Committee.

WS11041 - Area Sales Manager Switzerland & France Travel Retail - JTI - Geneva, Switzerland - Apply here

Area Sales Manager will be working very closely with the Regional Sales Manager of Western Europe Travel Retail, the area's Marketing Activator (MA), area's Finance Manager, the central Global Travel Retail functions and is responsible for all aspects of territory management and commercial deployment for Switzerland & France Travel Retail.

Area Sales Manager establishes very close links with the Travel Retail Operators/Key Accounts & Distributors and manages the implementation of consumer & trade marketing programs and managing operational commercial activities (i.e. IPAs). You will monitor implementation of KPIs, and competitive activities. You will take an active part in development and implementation of (key) account plans and agreements and monitors (key) account compliance.

 

 

What will you do?

 

  • Responsibility for the market/area P&L targets achievement

  • Establishing the rolling forecast, LE input. In conjunction with other regional functions responsible for the assigned territory sales analysis and planning manager and marketing budget planning manager, investing, phasing/savings management maximising the efficiency of company`s investment

  • Direct interface and relationship management with customers, trade and respective Domestic markets for optimal, strategic alignment. Ensuring documents flow (contracts, invoices etc.) and sales integrity procedures (LMD, KYC etc.) compliance for the assigned territory

  • Responsibility for AP and SP plans development and alignment for the assigned territory

  • Effective implementation of sales, distribution, through-the-line marketing strategies including development and implementation of Portfolio and Pricing strategies, merchandising, shelf-space, and promotional programs. Monitors progress, recommends corrective action where necessary

  • Executional KPI monitoring and reporting results to the RSM and RSD, including but not limited to: sales volume, pricing, stock management and brand listings. Being responsible for discovering and implementing JTI business opportunities by analysing Strategic Insights data and market/passenger developments

  • Territory management, field force deployment decisions as well as coaching, developing and motivating outsourced personnel (where applicable). Responsible for field intelligence and data gathering through sales force automation tool provided (TME)

  • In conjunction with the line manager and support functions, initiates/terminates 3rd party relationships (contracts) regarding in-store promotional and advertising activities

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WS10042 - Junior Category Manager Liquor & Tobacco - Shilla Travel Retail - Hong Kong - Apply here

The Shilla Duty Free operates 6 Cosmetics & Perfumes and Fashion Accessories stores at the Hong Kong International Airport starting from 12 December, 2017. The brand “Beauty & You” is a one-stop shopping destination offering a wide spectrum of beauty and fashion accessories brands. We engage customers at every STAGE of their airport shopping journey with exciting activities, refreshing concepts and excellent service, delighting them with unparalleled shopping experience and irresistible value that is Beauty & You.
To cope with our business expansion, we would like to invite a high calibre and passionate candidate to join us for the following position by "Apply Now".

Primary Objective
Reporting directly to the Merchandising Director, the Junior Category Manager – Liquor & Tobacco will be responsible for leading and managing his/her portfolio of Liquor & Tobacco brands from forecasting/OTB, buying to store’s brands performance in order to maximize sales, trade margins and trading profits, stock-on-hand and stock turn.

Job Duties & Responsibilities
Research, monitors, analyze and improve his/her portfolio performance from diverse perspective: sales, category mix, customer mix, market trend, penetration, who is shopping vs. who is not, etc.;
Update a robust brand-mix in order to attract different segments and profiles at International Airport (age, socio-economic status, nationality, shopping behavior, etc.);
Negotiate and manage trade terms and reach agreements with brands which includes store design and layout, space planning, CAPEX funding, Sales advisor headcount;
Responsible for OTB management, purchase order proposals, stock management and KPI’s control;
Work closely with brands and Retail Operations Team to: upgrade and maximize our in-store execution (brands stories, lifestyle concepts, tailored proprietary furniture, curated zones, etc.) in the respect of awarded tender submission contents; support store refurbishment projects such as working with external project management, designer and contractor;
Liaise with Marketing and IT Teams to develop his/her portfolio through digital channels, on-line store, in store digital assets and marketing strategies;
Oversee the overall planning and execution of brands’ marketing /promotional calendar for his/her portfolio;
Manage brand marketing income through securing marketing supports from brands such as GWP and investments;
Support Marketing Team in the areas of advertising, public relations and communications, and any external tie ups promotions or partnership programs.

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WS10041 - Business Manager (GTR - Asia Key Accounts) - Whyte & Mackay - Home based South Korea - Apply here

Function:  Commercial - Global Travel Retail

Contract:  Full Time / Permanent - 40 hours p/w - There may be a requirement to work and/or travel in evenings and during weekends as required.

Date vacancy will close: Friday 12th April 2024. Where we receive high numbers of applications we may close vacancies early. If you think this is the right opportunity for you please don't delay in applying!

What the opportunity looks like:

The candidate is required to lead & handle P/L with precision & independently, manage internal communication and business reporting in professional manner, set and follow the brand & marketing direction guided by line manager and HQ.

  • Reporting to the Regional Director, Global Travel Retail, you formulate strategy and implement sound business plans to deliver sales target by negotiating and maximizing sales opportunities in Asia.

  • You will conduct regular market visits to foster profitable relationship with new and existing customers as well as exploring new business opportunities.

  • You optimise the existing point of sales distribution to increase brand awareness, and enhance brand equity building.

  • Working closely with various departments in company and HQ, you ensure sales strategies delivered are in line with company long term vision, total business objectives & adherence to original brand strategy.

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WS04041 - Category Manager Liquor, Tobacco & Confectionery Ferries -  Gebr Heinemann - Hamburg, Germany - Apply here

As Category Manager Liquor, Tobacco & Confectionery Ferries, you are responsible for the optimal product range and the best shopping experience for our customers.

In particular, you will

  • Conduct and evaluate demand, promotion and assortment analyses

  • analyze the category performance per customer or location and manage measures for positive category development

  • Manage assortment planning and maintain assortment modules and individual category listings

  • Prepare and independently conduct assortment meetings

  • Support the sales department in sales planning and inventory analysis and derive measures in the event of overstocking

  • Coordinate advertising space planning with Advertising & Promotion, including brand allocation

  • Provide customers with category-related support, also on site if required

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JESTRWS/29031 - Customer Development Manager Travel Retail - WhiteCrow (*) - Kuala Lumpur, Malaysia - Apply here

Role description :

  • Develop a product portfolio strategy based on market dynamics (consumer demand, competitive actions...etc.), lead terms negotiation with customers and all collaborators to ensure the deployment as of the agreed plans.

  • Exploration of new opportunities to drive business in untapped territories, prospects new locations and touchpoints in line with global channel development strategy and business priorities, builds business case for assessing future business growth potential.

  • Develop understanding of market trends, pre-empt competitors move and category development; capture, analyze and propose action plan based on consumer transaction.

  • Provide inputs to refine, enrich and validate a local pricing approach based on local and regional business dynamics (benchmarking against domestic pricing, local portfolio, consumer demand, competition, etc.); including recommendation for RSP and DSP and share it for approval of company’s Pricing Committee.

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JESTRWS/26031 - Marketing Associate Asia Travel Retail (Fixed Term) - JTI - Singapore - Apply here

Contract End Date: August 31, 2024

Local Candidates Only

In this position, the incumbent will:

  1. Act as a business partner supporting the Marketing team with the administration and monitoring of the marketing budget to ensure investments are accurately planned, categorized, reconciled & reported.

  2. Work in close collaboration with Marketing, Finance, Business Services (GBS) and Procurement (GIP) teams to ensure efficient "Purchase to Pay" (P2P) process and execution of SAP Purchase Requisitions (PR), Purchase-Orders (PO), Good Receipts (GR), Invoice Receipts (IR).

  3. Closely collaborate with Asia Travel Retail (ATR) Sales and Marketing to support the planning, development, coordination and implementation of consumer centric Marketing/Brand activation activities and Merchandizing solutions for the assigned market(s).

 

Role:

  • Budget Management

    • Support Marketing Team with budgeting for all planning exercises, including annual plan and reviews (ASP/LE)

    • Run monthly budget processes, coordinating with Marketing team.

    • Monthly budget allocation and PO information. Ensure actual SAP booking and secure all entries and commitments are in line with budget including phasings.

    • Prepare actual/forecast variance explanations, create and distribute reports.

  • Purchase to Pay Management

    • Handle relevant PRs, GRs, Proof of Performance & IR.

    • Create PR's in line with budget availability and follow up on receipt of Proof of Performance and IR. Maintain timely GR input and PO cleaning. Collect and file Proof of Performance.

    • Follow up on vendor creation forms and payment issues.

    • Prepare and communicate monthly report activities.

  • Marketing/Brand Activation and Merchandising

    • Plan and coordinate the development of consumer & trade activations in alignment with key stakeholders (Area Sales Manager, Line Manager, Portfolio & Strategy

    • Manager, GTR Marketing and Brand Groups).

    • Drive implementation of the plan, ensuring execution excellence and resources optimization.

    • Maintain a clear calendar view of all projects with regular status updates.

    • Set KPIs and assess results.

    • Plan and coordinate the development of Merchandising and showcasing solutions in alignment with key stakeholders (Area Sales Manager, Line Manager, GTR Marketing and Brand Groups). 

    • Align with Sales Managers and Operators to plan production and installation. Coordinate all implementation/execution phases ensuring resources optimization. Maintain a clear plan of all projects with regular status updates, as well as a Merchandising assets list.

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JESTRWS/25031 - Liquor Sales Specialist - Harding+ - Onboard / Cruise - Apply here

We are looking to recruit motivated and ambitious Liquor Sales Specialists to join the successful teams at sea.  Do you take pride in representing well-known liquor brands and know how to make a cocktail or two?  If so, the big question is… are you tired of life on the high street, or have you worked at sea before and want to return?

What you will be doing:

  • Living and working on a cruise ship (you could be anywhere in the world!)

  • Creating an exceptional and memorable retail experience for guests on board

  • Maximising sales by promoting a quality range of liquor products through onboard seminars, presentations, and in-store events

  • Developing detailed and extensive knowledge of all products as well as the brand culture

  • Exceeding sales targets and participating in promotional events such as seminars and presentations

Who you are:

  • Strong retail background and knowledge of liquor products

  • Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills

  • Motivated and driven to achieve sales targets

  • Proven ability in public speaking and showcasing luxury items

  • Adaptable to change and able to work in a high-pressure environment

  • A strong team player who is goal orientated

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(*) JES Travel Retail Jobs offers travel retail roles with direct links to HR depts and does not as standard promote recruitment agencies.  However, where we are 100% confident in the services of a recruitment office and/or where we believe that job seekers can benefit we do promote roles linked to a recruitment agency albeit with a note stating this case.

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