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Digital, IT & eCommerce

IT11041 - Analista de Datos Senior - UETA / DFA - Panama - Apply here

 

  • Diseñar, desarrollar, implementar y mantener soluciones de inteligencia empresarial.

  • Participar en la normalización de las bases de datos.

  • Aplicación de metodologías y mejores prácticas para el manejo y análisis de la información.

  • Implementar los programas, modelos y reportes desarrollados para todas las áreas de la compañía, con el propósito de verificar el perfilamiento y calidad de los datos.

  • Realizar investigaciones recurriendo a las fuentes de datos.

  • Verificar carga de datos en el sistema.

  • Presentación de informes de gestión y avances de los proyectos.

  • Seguimiento a procedimientos y mejoras implementadas.

  • Proveer entrenamientos a los usuarios sobre el uso de las herramientas de visualización implementadas.

  • Desarrollar y actualizar la documentación técnica.

IT25032 - eCommerce In-season Trading Manager - DFA - Panama - Apply here

Detailed category reports & Analysis- To influence in-season & end of season, pricing and markdown strategy keeping a healthy margin.

Develop key relationships and drive KPI’s.

Knowledge and passion for Data Science and data driven processes is a must.

 

Key Responsibilities:

 

Identify, propose, define or aligned catalogue set up based on local markets stock, defining, pricing strategy, markdowns and focusing on healthy margins.

Define catalogue proposal per commercial event based on stock analysis, buying trend per category, gender, mix etc etc etc.

Provide guidance and demonstrate expertise in selling patterns, future trends Vs Sales and constant feedback to merchandising and brand team in the stock rotation and Sell through.

Review and analyze ST reports and suggest products price strategy and markdowns based on data driven analysis.

Foster an environment of continuous learning and value driven work ethic.

Ensure to have a clear visibility and alignment with markets and regional office related to stocks, products, prices and markdowns in line with the corporate KPI business targets and ambitions.

Determine relevant KPIs and drive results from multiple teams (Chile, Peru, Colombia, etc.)

Drive meetings with Merchandising/Marketing Activation and Digital Campaign and Promotions to plan key sales and commercial events.

Drive meetings alignments with Local Markets, Brand Activations, Campaign and Promotions to secure product catalogue and business mechanics per category.

Continuous enhancement of a Data Driven approach to drive KPI Business Performance is a key goal for our team.

Key relationships:

Local Markets, Digital & Commercial Analytics, DTC and eCom Management.

Brand Activation Team and Digital Campaign and Promotions Team

Various local Operations teams who support the following

Local Markets Merchandising

Local Operations Team

Local Brand activations

Customer Service

Third party Providers

Local and Regional Business teams who support the following

Business KPIS Such as Net Sales, Margin, Markdown, ST

Digital KPI such as Macro Conversion (Traffic, CR, Order, Units per Order etc etc ) and micro conversion such as (Payment to Order, Cart to Order, PLP to PDP)

JESTRIT/25031 - E-Commerce Operations Manager - Gebr. Heinemann - Hamburg, Germany - Apply here

As an e-commerce operations manager (m/f/d), you are responsible for ensuring and optimizing our digital products, webshop & app, as well as increasing the conversion rate. Here you will in particular

  • monitor the availability, performance and data supply of the web shops & app to be managed and ensure an excellent user experience

  • carry out and document (release) tests as part of further development

  • conduct training (globally) and create appropriate training documents

  • carry out 2nd level support (Omnitracker) and forward optimization ideas and errors to the relevant interfaces

  • work closely with logistics, locations, sales service and customer service

  • help with the further development of the e-commerce strategy (e.g. internationalization, click & collect) as well as with product range and UI-relevant optimizations

JESTRIT/20031 - Client Data & CRM Project Manager  (Export Local Markets & Travel Retail EMEA) - Chanel - Paris - Apply here

The Export Local Markets & Travel Retail EMEA team oversees the distribution of Fragrance & Beauty products and Watches & Fine Jewelry in 30+ local markets and across most airports in Europe, Africa & the Middle East. 

 

Within the Export Marketing Department (Fragrance & Beauty), you supervise the expansion of our Data Capture systems in Local Markets & Travel Retail, building analysis and reporting systems to increase our knowledge of our customers, and implementing the CRM plan that ensues. You report directly to the E-Business & CRM Manager.  

 

Your mission consists in the following main tasks: 

 

·         Be the main coordinator of new Data Collect Systems rollouts, dealing with all stakeholders in Export Team and Europe Region – Business, Retail, Marketing, CRM, App/Product, Data Privacy Office, IT, Training….

·         Make sure all conditions are met to launch the systems in our Distribution – contractual, operational and that all field teams are trained and onboard.

·         Be a support in the run phase of these systems to ensure they are working correctly and develop the necessary corrective actions so that our client recruitment targets are met.

 

-         Be an advocate for the distinct needs of our area towards Digital & Data Regional internal stakeholders, to ensure they are addressed in their Data, CRM, and Product development roadmaps.  

·         Supervise the construction of adequate reporting tools (recruitment performance and client data analysis), considering the specificities of our distribution channels.

·         Perform routine qualitative & quantitative analysis to establish relevant client personas and share them to our internal Business & Marketing stakeholders to nourish their vision and strategy.

 

·         Be knowledgeable of CRM priorities, plan, and opportunities (channels, assets, formats…) as developed by Europe region.

·         Work closely with Export Marketing and Retail Teams to identify the right CRM priorities for the end clients of their respective markets / areas.

·         Coordinate with CRM and Campaign Management Europe teams to make sure the chosen campaigns are prepared to be sent in due date to final customers.

·         Perform routine qualitative & quantitative performance reviews of our CRM campaigns and diffuse it to our internal Business & Marketing stakeholders to nourish their vision and strategy.

JESTRIT/02032 - Solution Architect - Harding+ - Avonmouth, U.K. - Apply here

The role is based in Avonmouth and offered on a hybrid working basis – this can be discussed on a case-by-case basis.

Role Context:

The Solution Architect will be the technical authority, overseeing and providing high level solution architecture and design across enterprise systems, focused on our ERP – Microsoft Dynamics Business Central, and core applications/system.  You will be responsible for outlining technical solutions to support a range of key business initiatives within a dynamic business environment, supporting internal stakeholders and working alongside the Enterprise Architect, Business Analysts, Delivery Team, plus internal/external technical resources.

Upon approval of solution design, the role will involve collaboration with the teams responsible for executing the solution.  This collaboration is critical to guarantee completion of each project, and ensure the deliverables and artifacts are in line with the proposed solution, and each component is testable.  Focus will be given to ensure the artifacts meet and exceed the predefined requirements.

The role has four key objective areas – architectural ownership, solution design, data architecture, and process improvement & change delivery.

Department Context:

In July 2022, we replaced our core ERP solution, and are now beginning a journey to develop Microsoft Dynamics Business Central, integrating alongside other fit for purpose technology solutions to improve processes, drive value, and enhance our customers’ retail experience.

In 2023, the Technology department introduced an onsite-offshore model, thus widening the Harding+ and department capability to deliver cost effect solutions in a timely manner.

With a Digital Strategy roadmap in place for 2024, and the transformation programme underway, Harding+ has embarked on shaping the future of the Cruise Retail industry, by utilising and expanding our technology stack, delivering new capabilities, and user experience through both internally and externally facing products and service design.

JESTRIT/02031 - Technology Project Manager - Harding+ - Avonmouth, U.K. - Apply here

The role is based in Avonmouth on a hybrid working basis – 2/3 days per week in the office.

About the department:

At Harding+ we’re transforming our technology capability, building for the future, and investing in fit for purpose solutions.  As part of this we’re growing the team and partner capabilities across the board, following the implementation of Business Central in 2022, to capitalise on the investment and provide business solutions that deliver value for our landside and shipboard teams, whilst also enhancing our customers’ cruise experience.

What you will be doing:

The Project Manager will work closely with business stakeholders, managing multiple concurrent projects and initiatives in the Technology space.  You will support requirements gathering and design & development phases, including testing, implementation, and any business change requirements.

Projects within scope will vary in size and level of involvement – from bespoke development and integration to implementation of a standalone application.  You will oversee the process from end to end, including benefits realisation and closure.  As Project Manager, you will define, manage, and deliver against project plans, adhering to the Harding+ project governance structure and working to a gateway approach – also supporting with continuous development of this framework.  Throughout the project you will manage stakeholder and business engagement, providing project reporting to steering groups and for Technology project governance.  In addition, you will be accountable for project finances and costs, holding responsibility for executing it to time, cost, and quality expectations.

This role is both internal customer facing, with cross-functional interaction from various areas of the business, and externally facing to third party technology providers and our cruise line partners, acting as a pivotal focus point for all parties.

JESTRIT/13021 - Assistant Manager, Travel Retail Promotions, iShopChangi Ecommerce - Changi Airport Group - Singapore Apply here

An exciting opportunity awaits like-minded individuals passionate about eCommerce and who want to make a difference! You will be part of the marketing team in iShopChangi, Changi Airport’s tax and duty-free online platform. You will lead 360 marketing initiatives to maximise sales, increase conversion, reduce churn and drive long-term engagement with buyers. Your role will cover growth strategy, platform development and campaigns execution. If you have a passion for marketing, are adept at working with data, keen to collaborate with different stakeholders and have the drive to grow iShopChangi’s travel retail market footprint, this role might just be for you.

Job Description

Lead, strategise and oversee end-to-end initiatives
 

  • Support overall strategy development and planning for sitewide campaigns to drive Travel sales and buyer acquisition.

  • Develop, execute, and evaluate new buyer acquisition initiatives to drive new buyers to purchase on iShopChangi.
     

Lead 360 campaigns
 

  • Drive the conceptualisation, planning and execution of innovative fully integrated, 360-marketing activities to achieve sales, conversion, and new buyer acquisition.
     

Manage stakeholders
 

  • Be a cross-functional leader who can engage and collaborate with internal teams to get buy in from across multiple stakeholders to drive overall strategy and goals.

  • Work with external creative agencies and internal teams to develop and manage all marketing collaterals including creative, copywriting and proofreading of materials.

  • Prospect strategic partnership opportunities, lead in promotion structuring and execution to drive brand awareness, acquire new buyers and increase sales.
     

Drive data utilisation & able to optimize marketing budget
 

  • Manage & monitor the overall budget for Travel Retail sitewide campaigns to maximise marketing ROI for respective initiatives.

  • Manage platform CIR and P&L to maximise marketing budget and drive sales.

  • Derive data and key insights required to evaluate marketing initiative effectiveness, business growth and decision-making campaign performance and conduct accurate, detailed and timely analysis throughout

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