top of page

Digital, IT & eCommerce

Important notice

 In order to ensure that our site maintains the highest possible standards  we are currently carrying out some essential work on the sites features and design.  For this reason the site will have no new roles posted, or no roles taken, for a short period of time.

We hope that this will be completed by 1st July 2024.

Many thanks for your understanding and apologises for any inconvenience ! 

JES Travel Retail Jobs

IT22052 - IT Infrastructure Onsite Manager - Avolta - Basel, Switzerland - Apply here

  • Manage information technology and computer systems, users and all technology within the HQ building

  • Plan, organize, control and evaluate IT and electronic data operations

  • Creating rational strategies for implementing and upgrading the company’s network, videoconference systems solutions

  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance

  • Design, develop, implement and coordinate systems, policies and procedures

  • Ensure security of data, network access and backup systems

  • Act in alignment with user needs and system functionality to contribute to organizational policy

  • Set up, troubleshoot and resolve end user device issues support (i.e. desktops, screens, printers, docking stations, VPN, telephony, meeting room equipment, etc.)

  • Troubleshoot/resolve network and Wi-Fi connectivity issues

  • Escalate to appropriate next-level resources where required

  • Provide excellent communications and support to the Team, User and Global Service Desk on open issues

  • Perform and document initial diagnosis of issues within the Service Now ticket followed by formulating and executing a resolution plan

  • Meet the service levels for ticket requests, assess and prioritize incidents while investigating & resolving critical incidents

  • Develop and maintain strong relationships through effective, timely communication and meet deadlines

  • Take initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner

  • Undertake IT administrative tasks as required (lifecycle management etc.)

  • Identify problematic areas and implement strategic solutions in time

  • Audit systems and assess their outcomes

  • Preserve assets, information security and control structures

  • Create and handle annual IT budget for building and ensure cost effectiveness

  • Be on-call to lead and manage escalations related to the building IT or VIP users

IT22051 - Senior IT Consultant HR - Gebr Heinemann - Hamburg, Germany - Apply here

As a member of our family-run company in the IT sector, you will develop SAP Success Factors solutions and manage projects in the Human Resources environment. In particular, you will

  • be responsible for the strategic and operational design and further development of the SAP Succes Factors and SAP HCM Payroll solutions used

  • provide holistic IT and process consulting for our HR department with regard to the SuccessFactors modules Employee Central, Recruiting and Positioning, Embedded Analytics Onboarding, Performance and Goals and Succession Planning

  • coordinate payroll activities between Success Factors and HCM

  • manage projects - from planning and management through to design and implementation in collaboration with our HR department and external consulting partners

  • coordinate external consulting and development partners and manage our application management service provider

bottom of page