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Digital, IT & eCommerce

IT24044 - Global Digital Smart Store Project Coordinator - Avolta - Madrid, Spain - Apply here

•  Responsible for deployment of an evolving number of projects related to Dufry Smart Store objectives (customer experience, supporting store associates, collecting data insights). Typically, projects will utilize agile principles and involve piloting different types of technology in a small number of stores, assessing impact with a view to building a business case for wider deployment.

•  Using agreed proposals / Statements of Work to create detailed agile-based project plans. Manage vendors to ensure functionality is delivered as per the agreed scope.

•  Work closely with and involve all necessary key stakeholders, particularly IT and retail operations, to ensure that projects are delivered within budget and within agreed timelines.

•  Heavily focused on supporting and managing deployment with retail operations – for example, ensuring regular communication cadence with operational stakeholders, preparing or inputting in to training material where necessary and ensuring that training is delivered.

•  Monitoring and managing technology usage and adoption, ensuring that there is a robust support plan in place should the technology need repair / replacement.

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IT24043 - Global Strategic Planning and M&A Analyst - Avolta - Rome, Italy - Apply here

Key Responsibilities:

Strategic Planning/Business Planning

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  • Contribute to the assessment of new strategic opportunities within initiatives together with Management & Initiative Leader to ensure sustainable growth

  • Effectively monitor initiatives and liaise with other departments to solve issues, which delay the progress of the strategic initiative’s implementation

  • Provide management with accurate, relevant business analysis to support decision-making and ad-hoc requests and ensure timely and accurate information gathering

  • Perform analysis to evaluate risks or opportunities in relation to strategic and M&A projects; make recommendations to mitigate these risks. Manage and provide financial analysis and decision-making support for investment projects

  • Support in scenario and sensitivity modelling to asses value creation opportunities and potential risks

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M&A Project Delivery Support 

  • Support the growth strategy of Avolta through active participation in the identification, assessment and execution of potential mergers, acquisitions, investments and joint ventures as well as divestitures by the company

  • Project coordination and overview on the different business streams (Finance, Operations, Legal, Financing and Structuring)

  • Preparation of investment memorandums, valuation of targets / modeling / multiples definition, etc.

  • Risk assessment on proposed transactions

  • Partner with business leaders before, during and after the M&A processes, to ensure the deals make strategic sense, fit with the forward-looking business plans, and are integrated smoothly and fully optimized

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IT24042 - Global Digital Content & Social Specialist - Avolta - London, U.K. - Apply here

Responsibilities:

  • Providing and implementing creative ideas and solutions for digital content across different channels (Reserve & Collect, Emporium, Loyalty, CRM)

  • Developing and evolving our brand’s presence on B2C social media (Facebook, Instagram and TikTok) at global level

  • Ensuring the content is high-quality, reflects best practice, and is delivered to deadlines

  • Working closely with the business’ global and local divisions to create content that is social-trend led, data-driven, targeted, high-quality, adhering to tone of voice

  • Responsible for validating briefs and working with our creative agencies to deliver content to the brand guidelines

  • Help to build best-in-class social campaigns to complement our in-store marketing calendar

  • Interested in gaining exposure to Web3 product and activity

 

Experience:

  • 3+ years of experience in digital content and social; ideally in a luxury multi-branded retail operation

  • Blue sky thinker; always looking to innovate and deliver a best-in-class experience

  • Strong organisational skills; working across multiple platforms and projects at any one time

  • Articulate complex briefs in a clear and concise manner

  • Obsessed with social trends

 

What you need to know:

  • Reports into the Global Digital Content CoE Lead

  • Based in London

  • Occasional travel to Basel, Switzerland or Madrid, Spain

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IT24041 - Senior IT consultant - Gebr Heinemann - Hamburg, Germany - Apply here

As a member of our family-run company in the IT sector, you will develop SAP Success Factors solutions and manage projects in the Human Resources environment. In particular, you will

  • Be responsible for the strategic and operational design and further development of the SAP Succes Factors and SAP HCM Payroll solutions used

  • Provide holistic IT and process consulting for our HR department with regard to the SuccessFactors modules Employee Central, Recruiting and Positioning, Embedded Analytics Onboarding, Performance and Goals and Succession Planning

  • Coordinate payroll activities between Success Factors and HCM

  • Manage projects - from planning and management through to design and implementation in collaboration with our HR department and external consulting partners

  • Coordinate external consulting and development partners and manage our application management service provider

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IT11041 - Analista de Datos Senior - UETA / DFA - Panama - Apply here

  • Diseñar, desarrollar, implementar y mantener soluciones de inteligencia empresarial.

  • Participar en la normalización de las bases de datos.

  • Aplicación de metodologías y mejores prácticas para el manejo y análisis de la información.

  • Implementar los programas, modelos y reportes desarrollados para todas las áreas de la compañía, con el propósito de verificar el perfilamiento y calidad de los datos.

  • Realizar investigaciones recurriendo a las fuentes de datos.

  • Verificar carga de datos en el sistema.

  • Presentación de informes de gestión y avances de los proyectos.

  • Seguimiento a procedimientos y mejoras implementadas.

  • Proveer entrenamientos a los usuarios sobre el uso de las herramientas de visualización implementadas.

  • Desarrollar y actualizar la documentación técnica.

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IT25032 - eCommerce In-season Trading Manager - DFA - Panama - Apply here

Detailed category reports & Analysis- To influence in-season & end of season, pricing and markdown strategy keeping a healthy margin.

Develop key relationships and drive KPI’s.

Knowledge and passion for Data Science and data driven processes is a must.

 

Key Responsibilities:

 

Identify, propose, define or aligned catalogue set up based on local markets stock, defining, pricing strategy, markdowns and focusing on healthy margins.

Define catalogue proposal per commercial event based on stock analysis, buying trend per category, gender, mix etc etc etc.

Provide guidance and demonstrate expertise in selling patterns, future trends Vs Sales and constant feedback to merchandising and brand team in the stock rotation and Sell through.

Review and analyze ST reports and suggest products price strategy and markdowns based on data driven analysis.

Foster an environment of continuous learning and value driven work ethic.

Ensure to have a clear visibility and alignment with markets and regional office related to stocks, products, prices and markdowns in line with the corporate KPI business targets and ambitions.

Determine relevant KPIs and drive results from multiple teams (Chile, Peru, Colombia, etc.)

Drive meetings with Merchandising/Marketing Activation and Digital Campaign and Promotions to plan key sales and commercial events.

Drive meetings alignments with Local Markets, Brand Activations, Campaign and Promotions to secure product catalogue and business mechanics per category.

Continuous enhancement of a Data Driven approach to drive KPI Business Performance is a key goal for our team.

Key relationships:

Local Markets, Digital & Commercial Analytics, DTC and eCom Management.

Brand Activation Team and Digital Campaign and Promotions Team

Various local Operations teams who support the following

Local Markets Merchandising

Local Operations Team

Local Brand activations

Customer Service

Third party Providers

Local and Regional Business teams who support the following

Business KPIS Such as Net Sales, Margin, Markdown, ST

Digital KPI such as Macro Conversion (Traffic, CR, Order, Units per Order etc etc ) and micro conversion such as (Payment to Order, Cart to Order, PLP to PDP)

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JESTRIT/25031 - E-Commerce Operations Manager - Gebr. Heinemann - Hamburg, Germany - Apply here

As an e-commerce operations manager (m/f/d), you are responsible for ensuring and optimizing our digital products, webshop & app, as well as increasing the conversion rate. Here you will in particular

  • monitor the availability, performance and data supply of the web shops & app to be managed and ensure an excellent user experience

  • carry out and document (release) tests as part of further development

  • conduct training (globally) and create appropriate training documents

  • carry out 2nd level support (Omnitracker) and forward optimization ideas and errors to the relevant interfaces

  • work closely with logistics, locations, sales service and customer service

  • help with the further development of the e-commerce strategy (e.g. internationalization, click & collect) as well as with product range and UI-relevant optimizations

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JESTRIT/20031 - Client Data & CRM Project Manager  (Export Local Markets & Travel Retail EMEA) - Chanel - Paris - Apply here

The Export Local Markets & Travel Retail EMEA team oversees the distribution of Fragrance & Beauty products and Watches & Fine Jewelry in 30+ local markets and across most airports in Europe, Africa & the Middle East. 

 

Within the Export Marketing Department (Fragrance & Beauty), you supervise the expansion of our Data Capture systems in Local Markets & Travel Retail, building analysis and reporting systems to increase our knowledge of our customers, and implementing the CRM plan that ensues. You report directly to the E-Business & CRM Manager.  

 

Your mission consists in the following main tasks: 

 

·         Be the main coordinator of new Data Collect Systems rollouts, dealing with all stakeholders in Export Team and Europe Region – Business, Retail, Marketing, CRM, App/Product, Data Privacy Office, IT, Training….

·         Make sure all conditions are met to launch the systems in our Distribution – contractual, operational and that all field teams are trained and onboard.

·         Be a support in the run phase of these systems to ensure they are working correctly and develop the necessary corrective actions so that our client recruitment targets are met.

 

-         Be an advocate for the distinct needs of our area towards Digital & Data Regional internal stakeholders, to ensure they are addressed in their Data, CRM, and Product development roadmaps.  

·         Supervise the construction of adequate reporting tools (recruitment performance and client data analysis), considering the specificities of our distribution channels.

·         Perform routine qualitative & quantitative analysis to establish relevant client personas and share them to our internal Business & Marketing stakeholders to nourish their vision and strategy.

 

·         Be knowledgeable of CRM priorities, plan, and opportunities (channels, assets, formats…) as developed by Europe region.

·         Work closely with Export Marketing and Retail Teams to identify the right CRM priorities for the end clients of their respective markets / areas.

·         Coordinate with CRM and Campaign Management Europe teams to make sure the chosen campaigns are prepared to be sent in due date to final customers.

·         Perform routine qualitative & quantitative performance reviews of our CRM campaigns and diffuse it to our internal Business & Marketing stakeholders to nourish their vision and strategy.

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