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Perfume & cosmetics

Important notice

 In order to ensure that our site maintains the highest possible standards  we are currently carrying out some essential work on the sites features and design.  For this reason the site will have no new roles posted, or no roles taken, for a short period of time.

We hope that this will be completed by 1st July 2024.

Many thanks for your understanding and apologises for any inconvenience ! 

JES Travel Retail Jobs

PC06062/3  - Training Executives - Various locations - NARS  

New York - Apply here

Los Angeles - Apply here

Chicago -  Apply here

Click "Apply here" for the desired location and role description

PC06061  - Commercial Co-Ordinator GTR Americas - Miami, USA - Shiseido - Apply here

The Commercial Coordinator’s mission is to liaise with the Executive Sales Director, Area Sales Managers (ASM), Retail Managers, Operational Marketing, Logistics, Finance, Customer Service (CS) and the clients. She/he serves as the primary support person for the Sales team.

PRIMARY DUTIES & RESPONSIBILITIES:

REVIEWS AND PROCESSES THE CLIENTS’ ORDERS AND MAINTAINS ORDERS LOG, QUOTAS, POS, ERFS REPORTS.

  • Process approved orders

  • Review, verify, and validate all references, quantities, and prices on each order; if needed, transfer or request additional forecast or quotas

  • Support Customer Service (CS) and client with logistics.

  • Processing and confirmation of orders to CS, providing additional information as needed

  • Enter Forecast of animations and new launches 

  • Account creation, and amendment and verification of incoterms, margins, and payment terms through the creation of JSOX/Customer Workflow in Avanteam

  • Main liaise between Sales team, CS and clients; fill out product specs files as requested by customers

  • Updates/uploads sales wholesale information for client(s)/ distributor(s)

FINANCIAL RESPONSIBILITIES

  • Preparation of accruals; creates POs based on Sales team’s estimates

  • Processing of purchase orders for vendors, clients/ distributors, etc.; obtain all proper signatures, and update invoice log; follows-up with finance locally and with regional offices (for FRG & COS).

  • Liaises with Finance and processes approved payments from Sales team

  • Process credit and debit notes per client/distributor

PREPARES AND MAINTAIN FORECASTS.

  • Enters forecast in Remerch.

  • Extracts quota reports from BI or SAP as requested.

COORDINATES PRICING FOR THEIR CLIENT(S), AND COORDINATES IN PREPARATION FOR YEAR END PROVISION WITH ASM

  • Creates and extracts all customers price lists in SAP

  • Based on Sales team approval of assortment, prepares individual order form/price lists for ASM to share with client/distributor

ADMINISTRATIVE SUPPORT

  • Provides support for Sales team through generation of reports (Portfolio, Quota Inquiry, etc.)

  • Supports coordination and shipment of training gifts

  • Prepares files and provides required information to process all sanitary registrations for each region (when applicable)

  • Assist the accounting department with A/R and A/P issues

  • Suggests orders if requested by direct manager(s)

  • WORKING RELATIONSHIPS/ KEY STAKEHOLDERS:

  • Logistics Department – Customer Service Teams in Paris & New York Offices

  • Operational Marketing

  • Sales Team

  • Client(s) – main liaison with all internal departments

  • Finance

PC31051  - Beauty Advisor - Barcelona airport - Puig - Apply here

As a Beauty Advisor / Make-up Artist, you will be introducing our iconic fragrances and matching customers with their scented soulmates! You’ll be actively seeking new sales opportunities, learning about olfactive methods and ingredients and above all, delivering exceptional customer service. You will be representing our brands as a true ambassador, always offering our customers’ excellent service. You will be educating customers on the latest make-up products and colours and helping to promote brand awareness through in-store events and creating traffic. Most importantly, you get to have fun with our amazing brand and exciting product range. 

PC29053  - Beauty Advisors - Various locations - Estée Lauder brands - Apply here

Heathrow Terminal 5 (36 hours) - Estée Lauder 

Heathrow Terminal 4 (36 Hours) - Tom Ford

Heathrow Terminal 4 (36 hours) - Clinique 

Dublin Airport (36 hours) - La Mer 

Manchester Terminal (36 hours) - Tom Ford

Manchester airport (36 hours) - Estée Lauder

Luton airport (36 hours) - Estée Lauder

Stansted airport (18 hours) - Estée Lauder

PC29053  - Service Experience Coach - Dubai Airport - Jo Malone London - Apply here

The Service Experience Coach will be responsible for ensuring accounts exceed their sales targets through working on the counters and leading by example to ensure excellence in product knowledge, exceptional high-touch service, whilst maintaining all hygiene standards. The position is required to work alongside Jo Malone London stylists through coaching/feedback and the execution of the Service Accreditation Programme.   

The Service Experience Coach will, as and when requested, assist with any Jo Malone London basic trainings and workshop as well as participate at retail and special events as necessary. 

Candidates must have experience working within fragrance, the luxury sector and preferably airport retail experience. 

Travel Retail is a fast-paced, dynamic, and entrepreneurial environment.  Candidates should have a positive, flexible, hands-on, and committed approach.    

All applicants are required to speak fluent English and be based in Dubai. 

No relocation package is included 

Candidates might be required at times to travel within their role to meetings/conferences. 

This role is grade 7. 

PC29052 - Area Manager Middle East Travel Retail - Dubai, UAE - Chanel - Apply here

As part of the Travel Retail and Export Markets Europe team, you will be responsible for developing the brand's Travel Retail Middle East accounts. In charge of the strategic, operational and financial management of the accounts, you will embody the image and the values of the company while ensuring the respect of the brand image, the growth and the continued success of our activities, in line with the objectives defined by the zone management.  Based in the CHANEL subsidiary in Dubai, you will manage a team of 7 people dedicated to the activities of your zone and report to the Zone Director based in Paris.

 

Your main responsibilities will be as follows:

  • Responsibility for P&L: Drawing up and managing budgets for the area, by customer and by agent (CA, cost structure, operating profit, forecasts).

  • Actively participate in the development and implementation of the zone's development strategy

  • Negotiate commercial agreements with operators (margins, locations, space, staff, events) and ensure that they are properly applied

  • Manage and develop the distribution network 

  • In conjunction with marketing, define trade and media marketing plans tailored to the operator and in line with the brand's strategy

  • Supervising, motivating and coordinating the activities of the Account Managers and Travel Retail Sales Managers.

  • Develop a knowledge of the various areas of expertise and orchestrate all the business lines to ensure that the defined strategy is applied.

  • Drive and actively participate in activities within the export community (seminars, training, conventions, trips).

PC29051 - Sales Consultant - Cairo, Egypt - Chalhoub Group - Apply here

The Sales Associate is responsible for Strengthening brand exposure in point of sale, consistently demonstrating benchmarked brand filter standards, Improving brand knowledge and sales techniques, Establishing and maintaining customer relationships and achieving his/her individual targets and contributing to the achievement of the store targets.

  • Demonstrate a positive attitude that sees problems as challenges to be faced and overcome

  • Comply with all company policies & procedures, including loss prevention, security and safety are adhered to

  • Be responsible to update product knowledge on an on going basis in coordination with the Department/ Boutique or Floor Manager.

  • Monitor and report sales results.

  • Control of client stock assortment.

  • Focus on sales and profitability, maintain customer focus standards, set work pace and deliver on departmental/store goals.

  • Be a participative, helpful Associate and a willing team player. Mentor new Sales Associate if required by leading with an example.

  • Be courteous, considerate & gracious in all the dealings with customers, suppliers & associates.

  • Record and maintain all customer information and preferences.

  • Follow grooming standards as mentioned in the Associate Handbook.

  • Be proactive and creative by increasing sales thru cross-selling across the store.

PC23053 - Sales Manager - Amsterdam, Netherlands - Chanel - Apply here

As a member of Chanel Export Department, reporting to the Area Manager, the general mission of the TR Sales Manager is to ensure strong business partnership, development of sales with the Local Business Partner and to implement the Brand’s strategy determined by Chanel Paris in Travel Retail shops. The TR Sales Manager shall frequently visit shops in his/her zone of responsibility, manage and train the Beauty Advisors' team. The TR Sales Manager is responsible of the respect and implementation of the Brand Image in the shops.

Main missions

 

Business Impact

•Build and nurture strong business partnership with the Clients’ Local Buyers / Store Management Team

•Control & communicate stock level situation of Novelties and Regular Assortment in all doors

•Follow up and analyze Key Business Performance Indicators (Sales, BC performance, Ranking, Shop Trend, etc. depending on the data availability) , make recommendations and flag the risks

•In collaboration with Area Manager/Account Manager define, monitor and achieve Sales Targets

Operational Excellence

•Regularly visit POS (minimum frequency visits plan settled by the Area Manager) and providing a regular follow up using tools provided by CHANEL

•Guarantee the excellence in POS, implementing and overseeing Brand guidelines and ensure that Visibility is at the top level

•Partner with Paris team for best-in-class execution of Brand Animations and premiumization of permanent POS

•Proactively monitor the competition and airport/shop environment

Team Management

•Support and engage the Team

•Recruit, onboard, evaluate Beauty Confidents

•Manage teams' schedules and sales animation agencies

•Ensure best possible coverage and efficiency of BC in line with active budget proposals with Area Manager

•Partner  with Travel Retail Training  Manager and Local Training Department to coordinate training plan and conduct the sessions for CHANEL and Generic Staff and promoters

•Create synergies with Local Affiliates & keep regular business exchange

 

The TRSM will be based in Amsterdam and will the area below:

- Netherlands

- Belgium

- Northern Germany

PC23052 - Sales Manager - Vienna, Austria - Chanel - Apply here

As a member of Chanel Export Department, reporting to the Area Manager, the general mission of the TR Sales Manager is to ensure strong business partnership, development of sales with the Local Business Partner and to implement the Brand’s strategy determined by Chanel Paris in Travel Retail shops. The TR Sales Manager shall frequently visit shops in his/her zone of responsibility, manage and train the Beauty Advisors' team. The TR Sales Manager is responsible of the respect and implementation of the Brand Image in the shops.

 

WHAT IMPACT YOU CREATE AT CHANEL

Business Impact

•Build and nurture strong business partnership with the Clients’ Local Buyers / Store Management Team

•Control & communicate stock level situation of Novelties and Regular Assortment in all doors

•Follow up and analyze Key Business Performance Indicators (Sales, BC performance, Ranking, Shop Trend, etc. depending on the data availability) , make recommendations and flag the risks

•In collaboration with Area Manager/Account Manager define, monitor and achieve Sales Targets

 

Operational Excellence

•Regularly visit POS (minimum frequency visits plan settled by the Area Manager) and providing a regular follow up using tools provided by CHANEL

•Guarantee the excellence in POS, implementing and overseeing Brand guidelines and ensure that Visibility is at the top level

•Partner with Paris team for best-in-class execution of Brand Animations and premiumization of permanent POS

•Proactively monitor the competition and airport/shop environment

 

Team Management

•Support and engage the Team

•Recruit, onboard, evaluate BC

•Ensure best possible coverage and efficiency of BC in line with active budget proposals with Area Manager

•Partner  with Travel Retail Training  Manager and Local Training Department to coordinate training plan and conduct the sessions for CHANEL and Generic Staff and promoters

•Create synergies with Local Affiliates & keep regular business exchange

The TRSM will be based in Vienna and will cover the Central Europe area :

-Austria

-Tchech Republic

-Hungary

-Romania

-Slovaquia

-Switzerland

-Balkans

The TRSM will visit the airports extensively and according to the planning duly validated by the management.

Minimum frequency visits plan settled by the Area Manager, e.g. Fragrance only doors, Ferries and Cruises should be visited at least once per year.

 

Approximately 70% of time should be spent on the field.

The TRSM should have at least 2 office days per month at the Affiliate’s office

 

The TRSM will attend the Learning events (once a year), the conventions (once a year), and TRSM meetings (three times a year).

PC23051 - Beauty Consultant - Porto, Portugal - Benefit Cosmetics - Apply here

Resumo da posição

O BC é responsável por demonstrar e vender produtos! Mais importante ainda, é responsável por se divertir e criar uma experiência inesquecível para os seus clientes!

 

Deveres incluem

• Alcançar objetivos de vendas individuais acordados com o gestor, estabelecendo ligações com os clientes, demonstrando produtos Benefit (seguindo a fórmula de venda da Beauty ABC )

• Construir e manter boas relações com clientes e retalhistas,

• Participar em eventos, incluindo novos lançamentos de produtos, eventos de caridade e festas,

• Comunicar necessidades de inventário (higiene e produtos) e preocupações com o gestor direto,

• Certifique-se de que os móveis são mantidos limpos e higiénicos em todos os momentos,

• Complete a folha de vendas semanais para ajudar a monitorizar o desempenho do ponto de venda.

PC22053 - Senior manager Global Marketing GTR, Asia Exclusives & Complexion - NARS - Miami, FL, USA - Apply here

JOB SUMMARY:

  • Responsible for developing the strategy, concepts, product assortment and leading go to market launch elements for NARS Travel Retail, Asia Exclusive Programs (Chinese Valentin’s Day, 5.20 etc), & Asia Exclusive Complexion launches

  • Programs should build global brand equity while gaining marketshare and fully expressing the NARS brand DNA amongst competition

  • Conducts competitive research and bring competitive insights on an ongoing basis to influence long term development plans, assortments and go to market strategy

PRIMARY DUTIES & RESPONSIBILITIES:

TRAVEL RETAIL

  • Lead Travel Retail Exclusive Strategy to drive YOY growth and brand equity

    • Develop assortment for Travel Retail Exclusive Palettes and Sets

    • Lead yearly event concept with tie to Travel theme inclusive of concept, strategy, visual merchandising/events, collateral needs

    • Liaise with internal teams to drive an innovative concept each year with a focus on digital innovation

    • Develop assortment of smaller sets/mini assortments to drive YOY growth

    • Work with Travel Retail team to bring back analytics and insights to NARS Global teams

    • Lead all development of copy, merchandising, lightbox calendar in partnership with International Business

    • Lead taskforces on launches

ASIA EXCLUSIVE PROGRAMS

  • Drive Asia Exclusive programs that capitalize on key commercial and consumer equity moments such as Lunar New Year, Chinese Valentine’s Day, 5.20, Women’s Day, 11.11, Asia Exclusive Spring/Summer Program

  • Utilize local consumer insights in top Asia markets to develop compelling storytelling with the editorial team and drive the 360 of the programs in partnership with International Team and Asia Region

  • Develop necessary assets with creative team at global level and also lead marketing elements in partnership with Asia region that are locally produced following the local content process

  • Lead Taskforces on launches

  • Report on key wins/opportunities for each commercial moment to continue test/learn and maximize consumer relevance

ASIA COMPLEXION EXCLUSIVES

  • Lead creation of Asia Exclusive assortments in the complexion category in partnership with Product Development and the Asia region

    • Conduct analysis on whitespace opportunities across complexion and skincare categories

    • Lead taskforces around all launches

    • Bring local insights from real time trends on key Asia social media platforms to influence ongoing marketing strategy

    • Lead all briefs related to programs (creative, copy, visual merchandising for programs)

    • Partner with Global Marketing skincare/complexion team on key exclusive re-promote opportunities

PC22052 - Market Co-ordinator TR Americas - Shiseido - Miami, FL, USA - Apply here

The Commercial Coordinator’s mission is to liaise with the Executive Sales Director, Area Sales Managers (ASM), Retail Managers, Operational Marketing, Logistics, Finance, Customer Service (CS) and the clients. She/he serves as the primary support person for the Sales team.

PRIMARY DUTIES & RESPONSIBILITIES:

REVIEWS AND PROCESSES THE CLIENTS’ ORDERS AND MAINTAINS ORDERS LOG, QUOTAS, POS, ERFS REPORTS.

  • Process approved orders

  • Review, verify, and validate all references, quantities, and prices on each order; if needed, transfer or request additional forecast or quotas

  • Support Customer Service (CS) and client with logistics.

  • Processing and confirmation of orders to CS, providing additional information as needed

  • Enter Forecast of animations and new launches 

  • Account creation, and amendment and verification of incoterms, margins, and payment terms through the creation of JSOX/Customer Workflow in Avanteam

  • Main liaise between Sales team, CS and clients; fill out product specs files as requested by customers

  • Updates/uploads sales wholesale information for client(s)/ distributor(s)

FINANCIAL RESPONSIBILITIES

  • Preparation of accruals; creates POs based on Sales team’s estimates

  • Processing of purchase orders for vendors, clients/ distributors, etc.; obtain all proper signatures, and update invoice log; follows-up with finance locally and with regional offices (for FRG & COS).

  • Liaises with Finance and processes approved payments from Sales team

  • Process credit and debit notes per client/distributor

PREPARES AND MAINTAIN FORECASTS.

  • Enters forecast in Remerch.

  • Extracts quota reports from BI or SAP as requested.

COORDINATES PRICING FOR THEIR CLIENT(S), AND COORDINATES IN PREPARATION FOR YEAR END PROVISION WITH ASM

  • Creates and extracts all customers price lists in SAP

  • Based on Sales team approval of assortment, prepares individual order form/price lists for ASM to share with client/distributor

ADMINISTRATIVE SUPPORT

  • Provides support for Sales team through generation of reports (Portfolio, Quota Inquiry, etc.)

  • Supports coordination and shipment of training gifts

  • Prepares files and provides required information to process all sanitary registrations for each region (when applicable)

  • Assist the accounting department with A/R and A/P issues

  • Suggests orders if requested by direct manager(s)

PC22051 - Business Analyst / Market Intelligence, Travel Retail - LVMH Beauty - Paris, France - Apply here

Reportant au Market Intelligence Manager, le/la titulaire du poste sera chargé(e) de fournir un soutien essentiel à toutes les maisons de parfums et de cosmétiques du groupe LVMH, notamment Dior, Guerlain, Givenchy, Benefit, Maison Francis Kurkdjian, et autres, dans leur compréhension des marchés mondiaux.

Responsabilités principales :

  • Renforcer la compréhension des flux passagers par nationalité et anticiper les évolutions à court et moyen termes.

  • Construire des analyses consommateurs et shoppers pour soutenir entre autres les équipes commerciales et marketing dans la sélection des assortiments et la formation des business consultants.

  • Sourcer et clarifier le business du travel retail et ses différents canaux en utilisant divers rapports, articles et panels exterieurs.

  • Aider à la compréhension des enjeux de prix sur les corridors passagers et leurs fluctuations.

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Luxury Italian fragrancy brand Coquillete Parfum are the sponsorship partner of JES Travel Retail Jobs "Perfume & cosmetics".  To learn more about Coquillete Parfum click here or email here 
To learn more about JES Travel Retail Jobs sponsorship options email here

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