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HR, Ops, & more 

JESTRUM/21021 - Assistant Manager, PTP Oversight, TR - Estée Lauder - Kuala Lumpur, Malaysia - Apply here

This role is critical in providing financial support as part of the OneSource Procure to Pay (PTP) team, responsible for the execution of accounts payables (AP) processes, financial reporting, and ad-hoc analysis, in collaboration with a Third-Party Provider. Demonstrating a ‘customer first’ attitude, the individual will partner with other functional areas to ensure the accurate and timely delivery of financial services. This includes the oversight of a Third-Party Provider in the delivery of AP and T&E services supporting Travel Retail (TR) Singapore with a view to expand to the wider Travel Retail channel. The candidate will need to demonstrate a strong financial skillset to analyse complex business transactions and understand their impact on end financial statements. In partnership with PTP leadership, the individual will actively participate in identifying efficiencies and opportunities to improve the overall service delivery model.

Manage Accounts Payable (AP) End-to-end

  • Lead delivery of financial services, partnering with Third-Party Provider in the execution of PTP processes for the TR Singapore Region (with a view to expand to TR World Wide), providing guidance and assistance for day-to-day accounts payable and reporting activities

  • Close monitoring of the AP function in collaboration with Third-Party Provider and key stakeholders, to ensure all activities are completed accurately and on time, including but not limited to, the use of daily/weekly/monthly task lists and online meetings

  • Implement and perform robust review practices to ensure the quality execution of financial processes in areas including but not limited to Invoice Processing, Vendor Account Analysis/Reconciliations, Month End & GR/IR Reconciliations, AP Uploads, T&E Management, Payment Run Processing, and month-end activities

  • Keeps track of the status of all pending invoices and queries, ensuring that accounts payable and the company’s financial obligations are met efficiently

  • Review and support the use of accurate tax rates and coding during key activities including but not limited to Invoice Processing and AP Uploads

  • Ensure that all activities are performed in the most efficient and effective manner possible

  • Ensure Procure to Pay (P2P) processes are in compliance with company policy, accounting standards and local statutory requirements:

  • Highlight all areas of concern for non-compliance of corporate policy, procedures and controls

  • Manager process changes with Third-Party Provider

  • Provide support on internal and external audit, and any Finance Self-Assessments (FSA’s) conducted by the corporate controllership team.

  • Ensure proper staff backup plan is in place with Third-Party Provider and/or provide backup support for key activities ensuring adherence to ‘segregation of duties’ controls

  • Point of escalation for Third-Party Provider, ELC stakeholders and vendors

  • Develop and maintain professional relationships with vendors, Third-Party Provider and internal stakeholders

  • Define and monitor metrics to evaluate process health and provide for ongoing process control and sustainability

Continuous Improvement

  • Support Process Transformation, working with various stakeholders to facilitate end to end process review and assessments, identifying opportunities to drive increased harmonization and standardization across departments, and processes

  • Engage in, and suggest continuous process improvement ideas

  • Partnering with Third-Party Provider to ensure creation of and regular updates to appropriate process documentation, to improve understanding and drive operational consistency

  • Foster an environment of integrity, monitoring adherence to applicable SOX and Operational controls, facilitating risk assessments & audit control testing

  • Partner with various stakeholders across the company to develop a deeper understanding of all transactions impacting the TR Region processes and reporting, performing root cause analysis to resolve process inefficiencies

  • Participate/lead in continuous improvement projects such as Robotic and Quick Process Automation (RPA and QPA) process redesign and system implementations

JESTRUM/09021 - Responsable conférences - Tax Free World Association - Paris, Île-de-France, France - Apply here 

Note : This post is linked to a recruitment organisation (*)

Based in Paris, TFWA is searching for a Conference Associate to strengthen its Conference Department. TFWA is offering a permanent contract with an attractive package. The package offered is 55-65K€ per year, depending on the candidate’s level of experience, and includes a 10% bonus


Manages a program of Conferences throughout the year online and in Asia, the Americas, Europe, Africa and the Middle East. Deliver engaging and thought-provoking international conferences, workshops and webinars and ensure they run smoothly, keep to strict budgets, and delivered at the highest standard.

Job description:

Assist in overall conference logistics cycle (from pre-event, on location & post-event)
Research and draft engaging and topical program in line with current trends and new developments in the wider industry.
Research potential speakers for assigned themes and programs.
Undertakes speaker logistics (travel, presentation deadlines) throughout the event calendar.
Assist in speaker management, including organizing speaker briefing, scheduling rehearsals, managing speaker communications, and providing on-site speaker support.
Support TFWA cross-functional teams to execute the necessary conference logistics such as publication of conference program, conference survey mailing, speaker presentation upload, etc.
Actively learns and stays up to date with industry developments to meet the changing needs of TFWA Conferences.

JESTRUM/29011 - Jet2 - Operations Administrator - Middlewich, U.K. - Apply here 

As our Operational Administrator, you’ll oversee and coordinate various streams within the operation ranging from Payroll administrative tasks to training and development as well as recruitment that meet the company's operational goals. This role is based at our Retail Operations Distribution Centre, in Middlewich, Cheshire.

As our Operational Administrator, you’ll have access to a wide range of benefits including:

  • Annual pay reviews

  • Access to a generous discretionary profit share scheme

  • Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle

Do you strive to work in a place that values innovation, creativity, and a passion for excellence? At and Jet2holidays, we're not just offering a job; we're inviting you to be part of something extraordinary.

What you’ll be doing:

  • Resource planning & management - Payroll, uniform and PPE management, absence logs, recruitment coordination, HR Stakeholder management, support H&S Functions, new employee inductions, own the site holiday matrix, report on payroll exception.

  • Flight creation - Creating flights within the system for operations to pack and dispatch, liaising with Wincanton to pack around dispatch dates/load creation

  • Goods in process - Book in inbound deliveries of stock & manage booking diaries.

JESTRUM/24011 - SSP Group - Airport Assistant Director of Operations / Restaurant Operations Manager - Chicago, IL. - Apply here 

The Airport Assistant Director of Operations / Restaurant Operations Manager has responsibilities for all areas and aspects of multi-unit restaurant operations within an Airport. Managerial tasks to include, but not limited to, training and retaining an excellent staff; delivering outstanding hospitality, food cost and labor cost; shared P&L responsibility; running shifts; maintaining sanitation, safety and cleanliness; and adhere to all company policies and procedures. This position reports to on-site Director of Restaurant Operations.


Essential Functions

  • Develop guest partnerships and grow the brand and business within the Airport, Concourse, Terminal, and/or Food Court location.

  • Communicate & train all aspects of SSP company programs, brand programs, and operational standards to management/direct reports and hourly team members.

  • Work with corporate support team to ensure that the facilitation and installation of equipment meets standards and the needs of our programs.

  • Train management/direct reports and hourly team members on proper product preparation, guest service techniques, and daily equipment maintenance procedures, as well as brand identity and operational standards.

  • Conduct routine internal quality assessment audits and complete detailed written assessments to help determine preparedness of location and concurrence with brand standards and programs.

  • Responsible for financial controls, personnel management, facilities, marketing, food preparation and quality, and general business operations and possess the organizational agility to report on these measures to your manager and Regional Vice President/Area Director of Operations on a regular basis.

  • Drive your team in the areas of new product introductions and promotional programs; be the subject matter expert and institute training that will guide the implementation of these products/programs and provide training accordingly.

  • Identify potential or existing operational problems across the business and initiate, develop, and implement appropriate solutions and then measure results.

  • Communicate company policies with your management team/direct reports and hourly team members through written and oral communication in a timely and effective manner.

  • Perform and demonstrate all operational duties, including production of all products on the brand menu and in accordance with brand and operational standards, with the expectation that management/direct reports and hourly team members will be trained to do the same.

  • Ability to learn, transfer learning, train and hold management team/direct reports/shift supervisors accountable for knowing, demonstrating and effectively utilizing systems, tools, processes, and equipment which enable guest loyalty and increased profitability.

  • Communicate company policies with management team/direct reports and hourly team members through written and oral communication in a timely and effective manner and in accordance with SSP approved communication methods.

  • Sets and reviews objectives for all managers/direct reports and hourly team members on a weekly, monthly, and/or yearly basis, to aide in their development as an SSP employee and regularly report those objectives to the Director of Operations/General Manager and/or Regional Vice President/Area Director of Operations.

  • Ensures annual performance appraisals are completed for all management/direct reports and hourly team members within your area of the business.

  • Develops productive local Client Relationships (e.g. with Airport Management).

  • Drives and monitors effective merchandising of products at all times, ability to create great displays that reflect plan-o-grams and coach direct reports and team members on doing the same, and have good levels of availability of product.

  • Implements production planning to drive down waste costs (where applicable)

JESTRUM/25011 - SSP Group - Sustainability Analyst - London , U.K. - Apply here 

About the role:

This role will be responsible for managing all aspects of sustainability data collected from business operations worldwide to monitor performance and progress against our group sustainability targets and KPIs.


This will include strengthening data management systems and processes, managing the data verification process, utilising Microsoft Power BI for data analysis, modelling and visualisation, and generating data-driven insights to inform strategic decision-making.


The role will suit someone primarily from a data analytics background, with sustainability experience preferred but not essential.


Want to be part of an innovative team focused on driving positive change across the food travel sector? We would love to hear from you!

What you'll be doing:

  • Manage the data collection process from business operations across 37 countries worldwide to ensure accurate reporting against group sustainability targets and KPIs.

  • Analyse sustainability data to identify trends, areas of improvement, opportunities for innovation and insights to inform strategic decision-making.

  • Develop performance dashboards and presentations to engage internal and external stakeholders, including for the Board, senior management, regional teams, brand partners and investors.

  • Manage and maintain relationships with consultants and external suppliers, ensuring excellent and appropriate service delivery.

  • Keep up-to-date with industry best practices, new technologies and emerging trends to help strengthen SSP’s data process and inform strategy and decision-making.

  • Support the development of sustainability-data related training, policies, procedures and guidelines.

JESTRUM/23011 - Delhi Duty Free - Executive (Finance) - Delhi, India - Apply via Email here quoting the role title 

Qualification- CA
Experience- 1 year plus
Should be well versed with Financial Planning & Analysis, MIS, Budgeting, Preparation of Ind-AS Financial Statements and Reconciliations

(*) JES Travel Retail - Jobs offers travel retail roles with direct links to HR depts and does not as standard promote recruitment agencies.  However, where we are 100% confident in the services of a recruitment office and where we believe that job seekers can benefit we do promote roles linked to a recruitment agency albeit with a note stating this case.


JES Travel Retail - Jobs are pleased to support the  Airports Council International & Duty Free World Council Online Learning Centre (OLC) course "Certificate in Duty Free and Travel Retail".  To learn more click here and for a special 10% discount register with code jes10.

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