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Brand roles - Wine, spirits & tobacco

JESTRWS/21021 - Key Account Manager Travel Retail - Philip Morris International - Beijing, China - Apply here

As the Manager of Customer Development representing our Duty-Free team for China region, you will build and maintain positive relationship with Duty-Free corporate customers by developing & performing strategies to improve revenue growth through Channel development, Portfolio Mix optimization, Commercial programme initiatives and Pricing strategies setup.

Your ‘day to day’

  • Develop a product portfolio strategy based on market dynamics (consumer demand, competitive actions...etc.), lead terms negotiation with customers and all collaborators to ensure the deployment as of the agreed plans.

  • Exploration of new opportunities to drive business in untapped territories, prospects new locations and touchpoints in line with global channel development strategy and business priorities, builds business case for assessing future business growth potential.

  • Develop understanding of market trends, pre-empt competitors move and category development; capture, analyze and propose action plan based on consumer transaction.

  • Provide inputs to refine, enrich and validate a local pricing approach based on local and regional business dynamics (benchmarking against domestic pricing, local portfolio, consumer demand, competition, etc.); including recommendation for RSP and DSP and share it for approval of company’s Pricing Committee.
     

JESTRWS/14021 - Vino Volo General Manager - Paradies Lagardere / Denver International Airport - Denver, CO - Apply here

How You Can Make a Difference
 

  • Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.

  • As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
     

People

Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning.
 

  • Must be passionate about supporting your TEAM!

  • Inspire and mentor all team members to reach their full potential. Develop bench strength for all positions within your assigned area of responsibility, ensuring upward mobility for high performing team members and managers.

  • Consistently recognize team members when they excel. Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures.

  • Source high potential candidates using a variety of recruiting avenues. Ensure each candidate is screened using approved interview guides.

  • Ensure all direct reports complete all compliance based and brand specific training by the due date.

  • Set clear performance goals and expectations for your team. Following up consistently, providing feedback on an ongoing basis.

  • Ensure performance evaluations and associate coaching is delivered on a timely basis.

  • Drive associate engagement through a variety of methods, including the annual engagement survey. Be an active listener and leader, holding regularly scheduled meetings to assess the team’s morale and making necessary adjustments.
     

Operational Excellence
 

  • Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind.

  • Must have a passion for the guest!

  • Must say “Yes”, “Please” and “Thank You”!

  • Must smile often!

  • Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests.

  • Role model the behaviors and service expectations you have of your team.

  • Maintain professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and dress code.

  • Be a visible presence. Available to members of the management team, hourly associates, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments as necessary.

  • Create a culture that promotes a safe and healthy environment.

  • Ensure that all HACCP related initiatives are being followed and acted on when necessary. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.

  • Ensure consistent high quality of food preparation and service.

  • Ensure all opening and closing checklist are being used and take appropriate disciplinary action when they are not.

  • Verify that all nightly, weekly, and monthly closing procedures are completed accurately, including paperwork, time adjustments, and voucher and invoice data entry.
     

Profitable Growth
 

  • Drive top line sales and profitability

  • Analyze financial data on a daily basis and take appropriate action to maintain profitability.

  • Ensure schedules are written to maximize sales and ensure guest satisfaction. Labor and payroll goals, as a percentage of sales, must be achieved.

  • Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control.

  • Ensure all recipe and portioning standards are being followed to minimize costs.

  • Monitor supply purchases, utility usage and miscellaneous expenditures, making adjustments as necessary to ensure profitability.

  • Ensure personnel/payroll related administrative duties are completed accurately, on time, and following company policies and procedures.

  • Ensure that proper security and loss prevention procedures are in place to protect associates, guests, and company assets.

  • Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or associate is injured.

  • Review financial information frequently with the management team to assist with achieving financial goals. All managers are required to know the cost and budget goals. Identify opportunities and solve them.
     

Innovation
 

  • Must have a thorough understanding of all hardware and software systems that are used. This includes inventory, purchasing, forecasting, scheduling and time keeping, email, and electronic filing systems.

  • Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations.

  • In response to key observations, you must be innovative and collaborative in driving departmental success. Productivity

  • Maximize resources to improve process and grow the business.

  • Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts.

  • Self-driven, work independently, and always do the right thing.

  • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.

  • Must be able to sustain performance under conditions of stress—such as tight deadlines and detailed questioning.
     

Effective Communication
 

  • Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.

  • Role model and provide accessibility to all management and staff for open communication, leadership, direction, and motivation.

  • Open-minded to feedback.

  • Must have sufficient self-confidence, poise, charisma, and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions.

  • Must demonstrate the ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of patrons and team members present.

  • Must exhibit leadership courage and the ability to coach up as well as coach direct reports.

JESTRWS/09021 - Account Coordinator - Mexico, Central America and Caribbeans - Brown-Forman - Mexico City, Mexico - Apply here

As Account Coordinator, the role holds responsibility for developing, implementing, and delivering B-F’s Global Travel Retail (GTR) sales goals, implementing strategies, processes & plans through effective key account management for the travel-retail customers in Mexico & Central America countries, working under the management of Latinamerica Manager.

Meaningful Work From Day One:

Key tasks will include working to encompass the development of Brown-Forman brands with UETA LATAM, Dufry Mexico & Central America, managing negotiations, securing profitable listings, building broad and deep customer relationships, optimizing merchandising placement, and coordinating promotional activities. The role will collaborate with Latin America Manager GTR and local management teams to support the expansion and growth of the Travel Retail channel, evaluate market conditions, and develop and implement marketing strategies and sales plans. Recommend changes to provide optimal long-term financial return and long-term consumer franchise building for Brown-Forman brands while exploring new business opportunities across the channel.

What You Can Expect:

  • Create, execute, and deliver agreed P&L objectives.

  • Work with GTR and brand teams to execute agreed brand plans and budgets to achieve regional sales goals.

  • Follow development in Mexico & Central America region, analyze business performance, and suggest needed changes in regular business updates by securing best-in-class brand exposure & ensuring fair share within the spirits category.

  • Proactively identify profitable growth opportunities for the Brown-Forman spirits portfolio through merchandising and promotional activities, additional store activities, training, incentive & advocacy programs, distillery trips, etc.

  • Manage the B-F Brand Ambassadors across the Accounts (10-12 BAs, mostly in Mexico), establishing KPIs, measuring sales goals & ensuring in-store prime visibility.

  • Work with internal and external stakeholders to manage and issue certificates to enable sales of B-F Brands in the region

  • Identify and exploit business development opportunities with new and existing customers in all GTR channels.

  • Manage pricing recommendations within the region, providing category insights, LE & competitors' pricing strategies to support price increase recommendations.

  • Seek opportunities to expand global listing within the region, cascading customer assortment strategy.

  • Track and analyze available data and consumer insights to showcase new commercial and marketing opportunities with the customer. As well as conduct monthly & quarterly business reviews.

  • Collaborate with the local team to create synergy and maximize collaboration between B-F GTR and Local Economy.

  • Remain vigilant toward iTNT and work with trade partners to identify and address issues.

  • Work with GTR customer marketing & brand teams to execute agreed brand plans and budgets to achieve regional goals.

  • Explore airline opportunities within the region through the RFP process to achieve listings, visibility, and promotional excellence on board and in lounges through collaboration with GTR and local teams

JESTRWS/23013 - Beam Suntory - Regional director Americas - New york city, NY, US - Apply here

Global Travel Retail is a key business unit of Beam Suntory that sphere of influence stretches from East to West, crossing multiple geographies, interacting with the global shopper and consumer. This channel is uniquely positioned to deliver best in class brand-building opportunities alongside a consistently strong commercial performance. The Regional Director role is accountable for delivering the 1-3 year commercial strategy for one of our largest global accounts. This role will manage an experienced team of Key Account Managers in each sub region, to translate the strategy into action, with the ultimate goal of increasing market share, accelerating profitability and driving brand visibility aligned to our commercial and corporate mission.

 

We are looking for someone able to manage both long and short-term activities to achieve volume and value targets, as well as other financial KPIs. If you know how to create and implement long term commercial, brand and growth strategies that deliver category leading performance, as well as to collaboratively build strong Joint business then you are the right person for this role. You will join the Global Account Leadership Team and have a strong voice on the GTR Leadership Team. This means you will have motivation, well developed interpersonal skills and sound ability to build collaborative relationships.

  • Create the long-term vision for the specific account and engage the GTR organization behind this to drive change globally to deliver executional & financial performance goals beyond expectations

  • Act as the champion for your customer, where necessary challenging the internal status quo, and externally through both formal and informal leadership given clear understanding of market dynamics, market trends and competitor activity

  • Support the creation and delivery of the broader one-GTR Accounts strategy in line with our Commercial Vision

  • Deliver on outlet standards and 6 P’s (Promotion, Price, People, POS, Product and Placement)

  • Key internal collaborator & decision-maker on annual investment, stock allocation & key commercial levers to be agreed upon alongside Brand & Shopper Marketing directors.

Commercial Development

  • Lead the management of your customer relationships, maximizing opportunities for the joint benefit of Beam Suntory & our customers to deliver executional and financial goals.

  • Lead annual planning by being commercially astute in effective negotiation, with a value-added approach to sales & strong problem-solving skills, in line with RGM principles and guidelines.

  • Deliver holistic performance to deliver long term sustainable growth through effective P&L management in line with budget across all countries, including effective return on investment. 

  • Optimize our RTM and supply footprint to deliver efficiency and improve not just profitability for Beam Suntory by customer satisfaction.

  • Regular review of all P&L metrics with appropriate planning and interventions put in place to ensure achievement of company goals.

  • Set parameters for annual price promotion plan, ensuring brand integrity is not compromised.

JESTRWS/23012 - Diageo - Senior Brand Manager Baileys & Tanqueray - London, U.K. - Apply here

Baileys is the #1 liqueur brand in Travel Retail and is one of the 2 Jewel brands of our portfolio. We have the ambition to grow the brand beyond the Liqueur category taping into the Adult Treat occasions all year round, demonstrating the potential of Global Travel for brand building.

 

Tanqueray is a foundation brand for Diageo in GT with significant market share in Premium & Super Premium Gin. After years of Gin boom globally, we must identify new sources of growth through premiumization and innovation.

Your key deliverables will include:

  • Be the lead for each of your brands through MBP in conjunction with the GBT’s to ensure we deliver exceptional plans and assets to enable us to beat the competition (win share)

  • Adapt global strategies and growth drivers to maximise impact in Global Travel, creating additional tools and assets where necessary.

  • Partner with the customer Marketing, commercial, finance, supply and legal teams to expertly ensure our plans are implemented on time in full with impact at the point of purchase.

  • Influence and engage Global Brand Teams and Regional Innovation teams to create a vibrant and scalable Innovation pipeline to unlock our growth ambition and to ensure Global Travel is included in their annual planning to enable us to deliver brilliant execution

  • Deliver breakthrough marketing across all key consumer touch points (retail, digital, gifting)

 

Functional Capabilities

  • Applies powerful insights (Customer, Shopper, Consumer) to create competitive advantage

  • Develops strategies and plans that beat the competition

  • Inspires and engages others to deliver breakthroughs and brilliant execution

  • Creative problem solving, finding solutions to problems to ensure we achieve our goals

  • Utilises analysis to create winning consumer connection strategies (Digital, Social and Traditional)

JESTRWS/23011 - Diageo - Retail Project Manager - London, U.K. - Apply here

This temporary assignment will be working at Diageo, and may involve working at a Diageo site, you will however be contracted through Magnit Global, a UK registered employment business with the company registration number 05537535.

Key Outcomes

  • Deliver our retail transformation plan in Global Travel to ensure Diageo brands are the most visible and engaging in the channel.

  • Manage a variety of permanent retail projects across production and installation.

  • Report on progress, quality, and costs to the wider business.

 Functional Capabilities

  • Excellent project and stakeholder management skills

  • High resilience & positive attitude – able to build powerful relationships and work collaboratively within a cross-functional remote team

  • Problem solver & solution-based team player who can deal with ambiguity & adapt quickly

  • High attention to detail

  • Proven track record of delivering complex technical projects

JESTRWS/18011 - One-Step Marketing & Promotions - 2 x Liquor Brand Ambassadors - Auckland Airport, Auckland, New Zealand - Apply here or email your CV here 

We looking for two Brand Ambassadors for Global Spirit Brands- Fireball, Southern Comfort, Sheepdog, Paddy, Gunpowder Gin & Somrus Cream at  Auckland International Airport 

1 x 30hrs & 1 x 12hrs

We proudly represent world class brands, and are looking for a talented Brand Ambassadors to bring them to life in our Auckland International airport New Zealand.

If you would like to be part of a successful team and passionate to work with Spirits brands see below how you can join the One-Step Team.

One-Step Marketing & Promotions is an innovative sales, marketing and promotions company looking for highly motivated, vibrant, energetic and mature individuals with real personality to work in the dynamic Auckland International Airport Duty Free - travel retail environment.

 

We are seeking individuals with lots of enthusiasm and a true passion for travel retail to join our existing team of Sales professionals.  You will need to have previous experience working with luxury global brands, possess exceptional sales and customer service skills, have solid retail experience and be immaculately groomed.

Our aim is to meet and greet visitors and travellers in a professional and friendly manner and specialise in selling and promoting Spirit brands.

Successful candidates will possess the following attributes:

- Have a current working Visa in NZ

- Previous experience in the spirits & wine industry is highly desired

- Excellent communication and building strong business relationships with our retailers

- Results driven with an ability to work towards set sales targets

- Excellent presentation and customer service skills 

- Great personality, enthusiastic, self motivated & be an outgoing individual 

- Work well as part of a dynamic and multi-cultural team

- Ability to perform well under pressure

- Maintain and general upkeep of merchandise in a professional standard

- Shifts include - weekends, early morning starts, afternoons /evenings and Public Holidays (is required)

If global brands is your area of expertise and you are experienced in achieving set sales targets, this is your opportunity to thrive in a fast paced working environment.  

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