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On request (99022)

OPS & General manager

Profile Synopsis:

Capable and dedicated retail professional with extensive international experience working with top global leaders of the network for 25+ years.

Creative, result-driven and a people-focused manager who cares about customers and loves challenges. Consistently delivered quality results and surpassed performance goal in all assigned areas.

Career Progression

Self Employed October, 2017-Present

Airport Manager /GM, Lagardere Travel Retail – KSA (Feb, 2017- Aug, 2017)

Operations Manager Dufry - UAE (Apr, 2006–Oct, 2016)

General Manager Dufry & GTDC Ltd - West Africa (Jun, 2003–Mar, 2006)

Group Leader, Weitnauer /Dufry - UAE /Apr, 1999–May, 2003)

Airport Manager, Kenya Duty Free - East Africa (Dec,1996–Nov, 1998)

Brand Manager May (1994–Nov, 1996)

Treasurer, Kenya Duty Free, Kenya, East Africa (Nov, 1990–Apr, 1994)

Strengths: Retail Management and Profitability, Procurement and Negotiation, Business Process Improvement, Leadership and people management, Multiple Retail outlet controlling and Audit, Communication and Development, Strategic Planning and Analytical Skills, Strong Commercial awareness, Logistics, Inventory Management & Distribution, Luxury Brands and Marketing strategy, Project Management and Retail Concessions, Airport/Airline/Local Market, Financial Management - Budget, Forecast and Review financial statements.


Successful track record of meeting all budgeted sales and revenue projections.

Exceptional ability to identify and resolve problems in timely manner.

Motivate and Lead the team, ensuring smooth flow of business through productive team work.

Unique ability to identify and implement cost saving measures.

Spearhead new shops and refurbishment projects.

New Retail Concessions and vendor management.

Skilled negotiator, with proven experience in a commercial environment.

Possessing excellent client facing and configuration skills and highly successful in helping define company direction, achieving goals and optimizing business.

Result driven - delivered substantial contribution to all respective employers and performed duties consistently with full sense of responsibility and accountability.

On request (99022)
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