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Benjamin Rankin (99035)

Global Retail Director


With a strategic mindset for operational success, use of performance modeling, communication and proven change management techniques this experienced leader drives growth and motivates teams. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.


Multicultural Leadership (>1500 People), Change Management, Strategic Mindset for Operational Success, Performance Modeling, Vision and Strategic Planning, Marketing and Commercial, Strategy,

Customer Experience, After Sales Service Strategy, Coaching and Motivation, Results Driven.


August 2019 - March 2023

Founder, Confidential Hotel Holding, Nyon, Switzerland

Built Hotel Group

Set up Operational Standards, Recruited teams

Digital transformation: both OTA's and own infrastructure

Delivered profitability 3x industry average

Improved NPS from above average to top 15% of competitive set

Increased sales 28%, improved RevPar and Occupancy

October 2018 - July 2019

Sales and Marketing Senior VP, College du Leman, Geneva

Established forward leaning partnerships: Hublot, Heart for India,


Increased Sales >27%

Rebranded school

August 2016 - October 2018

Group Head of Omni Channel Strategy, Chalhoub, Dubai

Change Management from physical retail to hybrid distribution

Established new vision of distribution, negotiated contracts

Ran 24 seminars, 3 reward ceremonies

Launched Farfetch joint venture,

May 2013 - August 2016

Global Retail VP, Lancome, Levallois including GTR

Increased Market Share 2Pts

Revolutionized Beauty Consultant online learning using "social learning"

Increased profitability 17%

April 2011 - April 2013

Global Training Director, LVMH: Givenchy, Levallois including GTR

Created Givenchy Academy: Modeled performance, built retail management and sales training, built technical training (Make-up, Skincare, Fragrance expertise) and product trainings.

Improved worldwide make-up sales performance 32%

February 2008 - April 2011

Europe Retail Director, LVMH: Dior, Paris including GTR

Managed over 1 billion in sales and 1980 people

Defined new organization, job descriptions, competency modes

Implemented retail standards in 41 countries

Restructured and fully trained salesforce

Transformed B2B partnership model

January 2007 - April 2008

International Project Manager Retail and Sales, LVMH:

Dior, Paris

Established global retail audit and global retail standards

January 2004 - December 2007

Business Development Latin America, LVMH, Louis Vuitton, Paris, San Paolo

Demonstrated leadership skills in managing projects from concept to completion

May 2001 - January 2004

International Trainer, LVMH: Louis Vuitton, Paris

Wrote training manuals for 11,000 employees and 14 positions according to strict

company guidelines protocols.

Launched Change Management training to support launching new categories, i.e. watches, jewelry, shoes.


French : Bilingual or Proficient (C2)

English : Bilingual or Proficient (C2)

Spanish :Advanced (C1)

Dutch : Upper intermediate (B2)


Board Member Metabole and Blur London

Guest Lecturer Fashion Institute of Technology (New York) and La Sorbonne (Paris)

Benjamin Rankin (99035)
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