I am an approachable, motivated, and confident Sales Executive with the ability to excel at sales targets and make a real difference in the organization’s revenue generation. I have expert knowledge of the selling process and I fully recognize the human and emotional aspects of buying and selling. I possess strong social skills that enable me to be a strong relationship builder with clients, colleagues, and third-party stakeholders.
2023/ 05- to present
Harding Retail UK - Carnival Conquest USA
2018/06 – 2023/ 05
Brand ambassador of Bacardi House
2017/04 – 2018/ 06
Flemingo Duty-free (Pvt) Ltd. - Bandaranaike International Airport (CMB) – Sri Lanka
− Meeting and greeting customers and making them feel welcome.
− Devising and implementing the organization’s sales strategies.
− Finding new channels for selling and distributing products.
− Building rapport with customers and subsequently closing the deal.
− Demonstrating products to customers.
− Maintaining good business relationships with existing clients.
− Holding meetings to discuss the progress of sales.
− Deal with customer feedback, inquiries, complaints, and refunds.
− Handling business paperwork and maintaining the system database.
− Achieving sales targets, before the specified deadlines.
− Supervising junior sales representatives. Participating in meetings with
the organization’s board of directors.
− BSc. Human Resources Management, University of Northampton, UK - reading - 2022
− SLITHM -F&B Management Diploma completed - 2016
− REGNT Language school completed an English diploma level.
− Passed G.C.E. O/L examination - 2008
TRAINING AND ACHIEVEMENTS
− Completed the product training of zoning wine (18th February 2020).
− Attended Chivas products training and tasting (2020).
− Attended Bacardi products training and tasting.
− Completed the product training of Ferrero (20th January 2019).
− Participated in Lindt product training (25th October 2019).
− Attended product training of Hershey company (2019)
− Expert knowledge of the selling process and effective sales techniques.
− Excellent communicator and relationship-building skills pro-active, organized, and excellent team
− Optimistic can-do attitude.
− Effective customer handling skills.
− Two-way communication skills.
− Attentiveness and Patience Helpful Attitude and Problem-Solving Skills.
− Easy adaption to situations.
− The ability to work in a team environment as well as independently.
− The potential to work under pressure and multi-task
− The ability to follow instructions and deliver quality results.
− Flexibility, adaptability, and a positive attitude to change Confidence and an exceptional eye for
− Social Media content creation and management
− The ability to handle Microsoft Office, Adobe applications, and experience with Opera PMS, White
▪ English ▪ Sinhala (Native) ▪ Hindi ▪ Tamil