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Customer service assitant

Dubai - United Arab Emirates

INTRODUCTION

I have an extensive experience in Customer Service, dealing with different nationalities and interact with them, I also have my certificate in WSET Level 1 which I took last June 2022.


CAREER OBJECTIVES

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.


WORK EXPERIENCES

Customer service.

Customer assistance.

Complaint and management service.

Customer transacions.

In-store stock management.

Delivery management


CAREER

Title : Customer Service Assistant

Company : Luxury Spirits and Fine wines

Location : Major UAE airport

Period : December 2021 - Present

Multi cultural/nationality support

Merchandising the Fine wines and rare spirits category.

In-store and eCommerce order management.


Title : Sales Assistant

Company : On request

Location : UAE

Period : October 2020 - December 2021

Varied customers service management in-store.


Title : Service

Company : Hospitality sector

Location : UAE

Period : July 2016 - June 2020

Worked in coordination with other departments to ensure that customer quality service and satisfaction.


EDUCATION

2011 - 2015

Bachelor of Science in Business Administration

Major in Marketing Management


Awarded with Leadership and Most Outstanding Student Award


LANGUAGES

English and Filipino

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