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YSL Team leader (1412157)

Gatwick Airport (LGW), Horley, Gatwick, UK

Yves Saint Laurent Travel Retail L’Oréal Groupe Team Leader - Gatwick North & South Terminal (40 hours per week)

Fasten your seatbelts and get ready to take off to our 6th continent. We have a borderless territory where our own capitals are top airports like Dubai, London, Delhi, Oslo, or Istanbul. Beauty is 30% of the Travel Retail market… and expected to double in 10 years! With their wide range of passenger profiles, innovative retail solutions and fantastic growth opportunities; Dublin Airport shops are two of the Flagships for L’Oréal Travel Retail!

When you love your work and the people you work with, amazing things happen…

Freedom to go beyond, that’s the beauty of L’Oréal.

Are you passionate about all things beauty? Do you love making people feel amazing? Then we would love to connect with you!

Your Mission…

Your mission is to empower individuals with our powerful, luxurious, cutting-edge products in Cosmetics, Fragrance and Skincare, in our award winning brands. Immersing your customers in memorable and genuine face to face store experiences, developing personal connections to build trust and loyalty.

Our incredible portfolio is made up of: Azzaro, Biotherm, Cacharel, Diesel, Giorgio Armani, Lancome, L’Oreal Paris, Prada, Ralph Lauren, Thierry Mugler, Valentino, Viktor & Rolf and Yves Saint Laurent.

Joining us…

You will ooze passion for our brands and delivering exceptional service, even if you don’t have experience managing teams within this industry, we will give you the tools you need to be successful in your role with us at L’Oréal!
You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate for cross category selling across our iconic products, by sharing key benefits and features to our products.
You are a real people person and love meeting new people, being able to host your new and existing customers in store, taking them on a personalised journey! Delivering individual consultations, by demonstrating empathy with sharing tailored recommendations.
You will lead by example to your team, proactively approaching customers in a warm and friendly manner to provide exceptional customer experience.
· You will be self -driven and can motivate yourself and team, supporting your Management team to coach your team to deliver exceptional service and achieve your retail targets and key strategic goals.

· You will be comfortable stepping up to support your Management team in store, this might also entail completing product inventory tasks.

· You will also have the opportunity to support managing other Lagadere client doors (Belfast & London City Airport)!

· Airports are full of customers travelling, in particular peak periods, we would require you to be fully available, working a number of shift patterns with a mixture of early and late finishes.

Support And Development…

Your induction will consist of regular training with your Area Manager, Education Mentor and Peers. From the beginning you will be set up online with induction modules across Retail Skills, Skin Care, Make-Up, and Fragrance.
You will attend regular team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products!
You will have access to E-Learning modules where you can develop yourself, we will support your development with a best in the business experience.
The future is yours! We will support your progression leading into a Team or Area Manager!

Benefits And Rewards….

Competitive Salary & Commission Scheme
Access to 35 brands worth of products within our L’Oréal Staff Shop
30 days holiday (inclusive of BH’s)
Discounted Dental Insurance
Employee Referral Bonuses
Childcare Vouchers for working parents
Additional support on Mental health and financial advice is also on offer
Working for L’Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on…L’Oréal for the future! #Beautythatmovestheworld

For 40 years, L’Oréal is the leader of Travel Retail. We are ideally positioned to offer any traveller the products they need, whatever their beauty rituals. There’s no flight plan. But as pioneers, our people have what it takes to conquer new frontiers!

Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet. You’ll have the opportunity to learn new skills through our unique training and development programmes, as well as receive a competitive salary package and excellent benefits, including amazing discounts across the L’Oréal portfolio.

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome differences - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

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