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Retail Manager - Bookstore (1412145)

Los Angeles, CA

Do you LOVE BOOKS??? 

This Book Operations Manager Position Is For You, If You Would Enjoy BOOKS, BOOKS, BOOKS and..

  • Being responsible for bookstore and book operations through management & training, direct responsibility, leading by example, and coordination across the location

  • Being responsible for ensuring local compliance with all book & bookstore specific processes & brand standards, as well as achieving sales & profit goals, fostering a local bookselling culture, and exemplifying Hudson’s core values

  • Working at Los Angeles International Airport


What We Will Offer You:

  • A pay rate of $60,000- $65,000 per year

  • A 20% off Hudson Employee Discount

  • A 50% off Hudson Food & Beverage Discount


The Team is counting on you as a Book Operations Manager to:

  • Love Books

  • Provide flexibility for an open work schedule that will include weekends and holidays

  • Oversee 20 sales associates

  • Oversee a variety of stores located in Los Angeles International Airport


Some of our company-offered benefits for you and your family include:

  • Health & Well Being: Medical/Dental/Vision Insurance

  • Paid Time Off

  • Various Personal and Parental Leave Programs

  • Retirement Programs & Matching Employee Contributions: 401K & RRSP

  • Employee Recognition & Anniversary Programs

  • Training, Development, and Growth Opportunities

  • Tuition Assistance & Scholarship Programs

Required Qualifications:

  • Strong leadership qualities with a positive and determined attitude

  • Enthusiasm to work for and contribute to a diverse, equitable, and inclusive environment

  • Excellent organizational, time-management, and problem solving abilities

  • Strong interpersonal & communication skills

  • Demonstrated knowledge of & interest in the book business and bookselling

  • Attention to detail with a high degree of accuracy

  • Be proficient in Excel and computer skills

  • Be able to be on your feet for extended periods of time, work in a varied environment, and be able to lift up to 40 lbs.

  • High School Diploma or Equivalent

  • At least three years of previous retail management experience that included general merchandise and/or book merchandising


Preferred Qualifications:

  • Familiarity with Edelweiss, SAP, and/or Basil book system

  • Associates degree or above

  • Five or more years of retail store management experience

  • Previous multi-store management experience

  • Previous librarian experience 


Book Operations Manager Key Accountabilities:

  • Through management & training, direct responsibility, leading by example, and coordination across the location, ensure local compliance with all book & bookstore specific processes & brand standards such as promotions, ordering, receiving, returns, merchandising, and customer service while ensuring compliance with all company policies, processes, and standards within areas of responsibility

  • Ensure space & quantity survey information is correct for bookstores, books & sidelines

  • Monitor bookstore & book department sales and performance locally. Identify goals & issues, create solutions, and celebrate successes; share results as appropriate

  • Assist in recruiting, hiring, training & development for local booksellers

  • Demonstrate Hudson core values

  • Make recommendations to General Manager & decisions as appropriate for scheduling and staffing levels to ensure operational & financial success in bookstores, book, & sideline related activities across the location. Directly oversee book associates

  • Plan and execute/ensure execution of weekly promotional change out including receiving, returns, re-orders, and proper placement of current promotions, bestsellers and signs

  • Manage or ensure completion of all administrative responsibilities of the location including book related system tasks (receiving, returns, inventory, local associate access & training) in SAP, Worldlink, & Basil on a timely & accurate basis

  • Order, receive & return books and other bookstore merchandise (sidelines, gifts, records, magazines)

  • Ensure stores are merchandised to maximize sales potential of key titles

  • Organize, order & create displays & sections for thematic, locally themed, and/or locally outperforming titles, categories & products as appropriate within company guidelines and to maximize sales

  • Demonstrate knowledge of the book business and bookselling

  • Participate in & encourage a bookselling culture locally – share book information & recommendations with booksellers & customers, write & solicit shelf-talkers, encourage employee discount or lending library, train hand-selling & book specific customer service, etc.

  • Manage day-to-day business issues and opportunities. Assist in overall location management & support as needed

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